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How we protect your account and privacy

Your account security and data privacy are at the heart of how we operate. When you open an account with http 8055, we safeguard your personal information, payment…

Data encrypted end-to-endNo third-party sharing without your consentAccount controls in your settings
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http 8055 How we protect your account and privacy
CONTACT & CONTROL

Reach our data and privacy team

If you have questions about your data, how we use it or want to request a copy of your information, get in touch with our privacy team.

Privacy email Send data requests to [email protected]. Include your account username and the specific information you're asking about so we can verify and respond quickly.
Live chat support Open live chat from your account dashboard. Our support team can answer privacy questions and help you download your account data without delay.
Account settings Manage your privacy choices directly in your account — adjust what we share, withdraw consent for promotional messages and review your login history.
SECURITY & TRANSPARENCY

How we keep your information secure

Data security is operational at every layer. Your password is hashed and never stored in plain text.

Encrypted transactions

All payment data is encrypted in transit using TLS 1.2 or higher. Deposit and withdrawal records are stored in secure, isolated servers with access logging.

Cookie policy

We use session cookies to keep you logged in and identify fraud patterns. Analytical cookies help us see how the lobby performs. You control cookie settings in your browser preferences.

Account verification

When you withdraw funds to DANA, OVO, GoPay or your registered bank account, we verify your identity and payment method match your account on file.

Data retention

We keep transaction records for the period required by local law. Inactive account data is archived after 12 months and deleted after three years unless a dispute is open.

Third-party access

Payment processors and fraud detection services see only what they need to complete their function. No marketing companies or data brokers gain access to your information.

Your rights

You can request a copy of your data, correct inaccurate information or ask us to delete your account. Submit requests via [email protected] and we'll respond within five working days.

Common questions about your data

Below are the questions we hear most often from players in Bandung, Medan and across Indonesia about how we use and protect personal information. If your question is not answered here, contact our privacy team via email or live chat.

No. We share data only with payment processors (DANA, OVO, GoPay, QRIS and banks) to complete your transactions, and with fraud detection services to protect your account. We never sell data to marketing companies or third parties. Where local law permits, we use your email and phone to notify you of account activity and platform updates.

We retain transaction records long enough to settle withdrawals and resolve disputes — typically 90 days after the transaction closes. Payment method details (card or e-wallet) are stored securely only while your account is active. After account closure or three years of inactivity, payment history is archived and deleted per local law.

Yes. Email [email protected] with your account username and request a data download. We'll send you a complete record of your account details, transactions, login history and communication preferences within five working days in a standard format.

Contact support immediately via live chat or email [email protected]. We'll lock your account, review the suspicious activity, verify your identity and reset your password. If funds were withdrawn fraudulently, we'll investigate and work with your payment provider to reverse the transaction.

We verify that withdrawal destinations match your registered bank account or e-wallet. DANA, OVO, GoPay and QRIS transfers are authenticated by the payment provider. If a withdrawal looks unusual — different device, new location, large amount — we may ask you to confirm via email or live chat before processing.

Yes. Go to your account settings and select close account, or email [email protected] to request permanent deletion. We'll close your account immediately and delete personal data after resolving any open disputes. Transaction records are kept only as long as required by local law.

We use session cookies to keep you logged in safely and spot fraudulent login attempts. Analytical cookies help us understand how the lobby and payment flow work so we can improve them. You can disable cookies in your browser settings; essential security cookies cannot be turned off without affecting account access.

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